Government Pavilion, C/ Padre Herrera s/n
Post Office Box 456
38200, San Cristobal de La Laguna
Santa Cruz de Tenerife - Spain
Switchboard Tel.: (+34) 922 31 90 00
Hours: Mon, 8:00 a.m. to 9:00 p.m.
Building AI-powered work systems
Building AI-powered work systems
Overview
This micro-credential qualifies individuals to design AI-powered work systems adapted to professional contexts. Students will learn to create specialized agents, automate tasks, and connect these systems with external tools to expand their functionality.
- Understanding the technical foundations of language models and their structural limitations in order to use them with professional judgment.
- Design and build a personal AI work system adapted to the student's own professional context.
- Integrate specialized agents and connections with external tools to automate high-value knowledge tasks.
To access the microcredential, you will need to:
- Be between 25 and 64 years old on the date the training begins
- High School Diploma or equivalent.
Academic program
Module 1. Introduction to the system and fundamentals
- Overview of AI applied to professional work.
- Difference between using AI and building a system with AI.
- Key concepts: language models, context window, multimodality.
- Presentation of the system architecture that the student will build throughout the course.
Module 2. Professional knowledge as raw material
- Articulating the value proposition with real differentiation and a deep description of the customer.
- Development of competitive strategies and sustainable competitive advantages
- Decision-making in uncertain environments.
- Structured documentation of professional knowledge as a basis for feeding the system.
Module 3. Working environment and first steps
- Installation and configuration of the development environment.
- Practical concepts: tokens, APIs, agents versus conversational chat
- Documentation files in standard format.
- Translation of the professional knowledge documented in Module 2 to the system structure.
Module 4. Base system configuration and critical thinking
- Central system configuration file: personality, rules and criteria.
- Critical thinking applied to AI: detecting flattery, hallucinations, and biases in the
results. - System configuration to behave as a critical partner and not as an automatic validator.
- First functional automated task.
Module 5. Agents and specialization
- Separation of roles: agents who plan and agents who execute.
- Creation of specialized agents by function, profile or sector.
- Parallel work and coordination between agents.
- Memory and system structure: where each type of information is stored and why.
Module 6. Connecting with external tools
- Protocols for connecting to external services.
- Integration with calendars, email, data feeds, and productivity tools.
- Access to updated information from the system.
- Considerations regarding sensitive data and the use of local models.
- Deterministic automation for critical tasks.
Module 7. Production and real-world use cases
- From raw data to professional deliverable.
- Applied use cases: content production, analysis, planning, customer simulation.
- Complete flows from beginning to end.
- Quality criteria.
Module 8. Sustaining, Evaluating, and Scaling the System
- System self-improvement with use.
- Automatic quality evaluators.
- Good maintenance and versioning practices.
- Long-term system evolution.
The training activities to be carried out during the delivery of the micro-credential will be:
- Theoretical classes (expository and explanatory sessions in asynchronous video format).
- Practical classes (solving exercises and theoretical-practical scenarios applied to the real case of each student).
- Individual work (preparation of deliverables by block and of the final project).
- Independent work (study of materials and progressive construction of the student's system).
- Tutoring (answering questions via email and scheduled tutoring sessions).
- Evaluation (correction of deliverables and the final project report).
Regarding the way to organize the teaching to achieve the objectives set out in the micro-credential, the organizational modality summarized below will be followed:
- Master classes: presentation and explanation of content by the teaching staff through recorded videos and written materials.
- Practical classes: application of the content to the real professional case of each student
through guided exercises. - Individual work: preparation of documents, configurations and deliverables by the student.
- Personal study: preparation and assimilation of the material by the student.
- Evaluation: correction and feedback on the deliverables per block and the report
end. - Tutoring: teacher support to resolve doubts and guide the construction of the student's personal system.
- Active methodologies: project-based learning, flipped classroom, and construction
progressive development of a real and applicable final deliverable.
The microcredential will have an evaluation system (ES) based on the following assessment tests:
- Case studies, exercises, and problems. The completion of deliverables associated with each module, in which the student applies the content to their own professional case, will be assessed. Weighting: 40% of the final grade.
- Written assignments, reports, and projects. At the end of the course, students will submit a structured report (between 10 and 15 pages) documenting the system built during the training, the real-world use cases implemented, and a reflection on the system's evolution plan. Weighting: 60% of the final grade.
General information
Credits: 3 ECTS
Duration: 18/05/2026 – 28/05/2026
Teaching modality: 100% asynchronous online training
Location: Virtual campus of the University of La Laguna
Valued at: €217.50
The cost of tuition for this Microcredential will be subsidized by the 'Plan for the development of university microcredentials', investment 6 of component 21 of the Addendum to the 'Recovery, Transformation and Resilience Plan', financed by the European Union – Next Generation EU, year 2025.
Short courses available in various formats (in-person, online, or hybrid). Ideal for learning without interrupting your professional life.
Content created and delivered by professionals and experts in the field, designed for immediate application.
Endorsed by the University of La Laguna. You will receive an official ECTS certificate, valid in the European Higher Education Area.
Teaching staff
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