The Social Council of the University of La Laguna presented the results of the Barometer of Technical, Management, Administrative, and Service Staff (PTGAS) at its meeting today, Thursday, May 21. This follows a similar report on students, begun in 2024, and on Teaching and Research Staff in 2025. According to this study, conducted by an external auditor, 90.81% of this professional group expressed satisfaction with belonging to the institution. More specifically, 53.3% declared themselves "Very satisfied" and 37.51% "Satisfied," while 6.61% indicated being "Neither very satisfied nor dissatisfied," and only 2.21% expressed a negative opinion.
The report is based on the 317 valid responses received from a survey conducted both in person and online between March 13 and April 26, 2026, representing approximately 401% of the total group. The distribution by gender and category (civil servant and contract worker) reflects the overall proportion of this professional group, and the average age of the participants was 52.6 years.
The report, which will be published on the governing body's website soon, measures different dimensions. For example, the survey indicates that institutional services receive an average rating of 6.7 out of 10. The best-rated services by this group are the Information and Guidance Service, which receives an average score of 7.6, followed by the Virtual Campus (7.3), the available technological resources (7.13), and the quality of the academic offerings (7.11). The lowest-rated aspect is the state of the infrastructure, with a score of 5.6.
In the evaluation of the organization of work, the best valued aspects were the suitability of knowledge and skills (7.8), knowledge of functions and responsibilities (7.7) and the willingness of the unit managers to participate (7.6), while the least scored was the possibility of being replaced (5.17).
Regarding working conditions, the best rated aspects were the workspace (7.6), the material and/or technological resources (7.4) and the safety of the facilities (7.1), while at the other end of the spectrum is the training offer for the group, with a 5.8.
A highly valued aspect in general is that related to relationships and communication, since the highest-scoring item—the professional relationship between colleagues—is 8.7 and the one that gets the lowest score is the professional relationship with the teaching and research staff, but with a score of 7.6.
The 63-page report is highly detailed, providing not only average results but also data broken down by gender, age group, and employment status (civil servant or contract worker). It also measures dimensions such as governance, management, and participation; professional activity; the PTGAS's use of artificial intelligence and social media; and its participation in university-organized activities.
Association of Public Universities of the Canary Islands
During the session, support was also approved for the creation of the Association of Public Universities of the Canary Islands, a non-profit organization presented to the body by the rector, Francisco J. García. He explained that it stems from the existing collaborative relationship with the University of Las Palmas de Gran Canaria, which extends to its general foundations as its own resources. The objective of this entity, whose draft statutes were also presented at the session, is to strengthen coordination between the two academic institutions to organize joint activities and improve their capacity for dialogue with other bodies.
During the debate on this point, it was mentioned that the Conference of Social Councils of the Canary Islands also exists, which has only been convened once since 2009. The acting secretary of the council, Víctor Díaz, reported that work is already underway to reactivate this body and, in fact, the idea is to bring the initiative for its establishment to the next meeting of the Social Council, to be held in June.
Accommodation
The Vice-Rector for Students, Rosario Hernández, was invited to the session to present a report on the status of and measures taken regarding the university's halls of residence and student accommodation. The speaker based her presentation on two reports on the matter: one from 2024 by an external consulting firm and another from 2025 prepared by a working group within the institution itself.
The Vice-Rector emphasized that, while the discrepancy between income and expenses for this accommodation service is well-known, the University of La Laguna will always prioritize its social character, aiming to promote equal opportunities for students with fewer economic resources. In this regard, she noted that approximately 851% of residents receive some form of subsidy based on income or distance.
Therefore, one of the recommendations drawn from these studies is to achieve greater involvement from institutions with competence in accommodation, such as the island councils, to collaborate in these subsidies.
The vice-rector listed the maintenance work carried out this academic year in the three university halls of residence and the university residence hall, some of which was extensive. She also reported, along with the rector, on the various avenues being considered to increase the number of accommodation places, which will require the participation of institutions such as the La Laguna City Council, the Tenerife Island Council, and the Government of the Canary Islands.
Thus, there is a project to build approximately 50 spaces on the Guajara Campus, thanks to a collaboration with the La Laguna City Council, related to the necessary land, and a subsequent agreement with the Government of the Canary Islands to cover the project's costs. Negotiations and actions are also underway with private owners to bring disused buildings into use, with technical and appraisal analyses being carried out. Furthermore, progress continues on the legal resolution regarding the so-called Casa de los Catedráticos (Professors' House), which would allow for an additional 30 to 40 spaces, and the project for this site is also being drafted.
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