Any user of Bellas Artes may submit a claim or complaint to the journal.

Bellas Artes will respond and resolve, promptly and constructively, any claims and complaints that are raised. The editorial team will study each case in order to make the appropriate decisions, which will follow the principles established by the Committee on Publication Ethics.

Claims and complaints should be submitted through the journal's e-mail address (mperjim@ull.edu.es), and they shoud be formulated in a clear and concise manner.

The stipulated claim response period will not exceed 30 business days, although, according to each particular case, this may be larger, and the claimant be promptly informed.

The journal will not attend complaints or claims concerning authors, editors, reviewers or the editorial team of the journal. Furthermore, the journal reserves the right to decline resolving any complaints and claims that are raised in an offensive, threatening or defamatory manner.