{"id":1741,"date":"2025-03-18T07:58:55","date_gmt":"2025-03-18T07:58:55","guid":{"rendered":"https:\/\/www.ull.es\/servicios\/alojamiento\/?page_id=1741"},"modified":"2026-04-07T14:36:34","modified_gmt":"2026-04-07T14:36:34","slug":"procedimientos","status":"publish","type":"page","link":"https:\/\/www.ull.es\/servicios\/alojamiento\/fr\/procedimientos\/","title":{"rendered":"Proc\u00e9dures"},"content":{"rendered":"<div class=\"wp-block-stackable-columns alignfull stk-block-columns stk-block stk-0adc2fa\" data-block-id=\"0adc2fa\"><style>.stk-0adc2fa {margin-bottom:45px !important;}<\/style><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-0adc2fa-column alignfull\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-c4004c2 stk-block-background stk--has-background-overlay\" data-v=\"4\" data-block-id=\"c4004c2\"><style>.stk-c4004c2 {background-image:url(https:\/\/www.ull.es\/servicios\/alojamiento\/wp-content\/uploads\/sites\/3\/2025\/04\/Rectangle-891.jpg) !important;padding-top:125px !important;padding-right:125px !important;padding-bottom:125px !important;padding-left:125px !important;}@media screen and (max-width: 767px){.stk-c4004c2 {padding-top:45px !important;padding-right:45px !important;padding-bottom:45px !important;padding-left:45px !important;}}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-c4004c2-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-c4004c2-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-722f7bc\" id=\"servicio-de-alojamiento\" data-block-id=\"722f7bc\"><style>.stk-722f7bc {align-items:center !important;display:flex !important;}.stk-722f7bc .stk-block-heading__text{font-size:52px !important;color:#ffffff !important;font-weight:400 !important;}@media screen and (max-width: 1023px){.stk-722f7bc .stk-block-heading__text{font-size:50px !important;}}<\/style><h2 class=\"stk-block-heading__text has-text-color has-text-align-center\">Service d&#039;h\u00e9bergement<\/h2><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-columns alignfull stk-block-columns stk-block stk-7ebe873\" data-block-id=\"7ebe873\"><style>.stk-7ebe873 {margin-bottom:25px !important;}.stk-7ebe873-column{max-width:1140px !important;min-width:auto !important;margin-right:auto !important;margin-left:auto !important;--stk-column-gap:24px !important;}@media screen and (max-width: 1023px){.stk-7ebe873-column{max-width:725px !important;min-width:auto !important;margin-right:auto !important;margin-left:auto !important;}}@media screen and (max-width: 767px){.stk-7ebe873-column{max-width:375px !important;min-width:auto !important;margin-right:auto !important;margin-left:auto !important;row-gap:24px !important;}}<\/style><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-7ebe873-column alignfull\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-eb4461e\" data-v=\"4\" data-block-id=\"eb4461e\"><style>.stk-eb4461e-container{margin-top:0px !important;margin-right:0px !important;margin-bottom:0px !important;margin-left:0px !important;}.stk-eb4461e {border-top-left-radius:15px !important;border-top-right-radius:15px !important;border-bottom-right-radius:15px !important;border-bottom-left-radius:15px !important;overflow:hidden !important;padding-top:10px !important;padding-right:10px !important;padding-bottom:10px !important;padding-left:10px !important;}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-eb4461e-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-eb4461e-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-f20149d\" id=\"procedimientos\" data-block-id=\"f20149d\"><style>.stk-f20149d {margin-bottom:15px !important;}.stk-f20149d .stk-block-heading__text{font-size:40px !important;color:#5c068c !important;font-weight:500 !important;}@media screen and (max-width: 1023px){.stk-f20149d .stk-block-heading__text{font-size:40px !important;}}<\/style><h2 class=\"stk-block-heading__text has-text-color has-text-align-center\">Proc\u00e9dures<\/h2><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-22a8f52\" data-block-id=\"22a8f52\"><style>.stk-22a8f52 {margin-bottom:25px !important;}<\/style><p class=\"stk-block-text__text has-text-align-center\">Par le biais du lien suivant, les r\u00e9clamations, les p\u00e9titions ou<br>demandes relatives au service d&#039;h\u00e9bergement de l&#039;Universit\u00e9 de La Laguna.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-button-group stk-block-button-group stk-block stk-ae532f2\" data-block-id=\"ae532f2\"><div class=\"stk-row stk-inner-blocks has-text-align-center stk-block-content stk-button-group\">\n<div class=\"wp-block-stackable-button stk-block-button has-text-align-center stk-block stk-3489c6a\" data-block-id=\"3489c6a\"><style>.stk-3489c6a {border-top-left-radius:10px !important;border-top-right-radius:10px !important;border-bottom-right-radius:10px !important;border-bottom-left-radius:10px !important;overflow:hidden !important;}.stk-3489c6a .stk-button{padding-top:16px !important;padding-right:24px !important;padding-bottom:16px !important;padding-left:24px !important;background:linear-gradient(4deg,rgb(207,201,217) 0%,rgb(228,221,239) 100%) !important;}.stk-3489c6a .stk-button__inner-text{font-size:16px !important;color:#494949 !important;}@media screen and (max-width: 1023px){.stk-3489c6a .stk-button__inner-text{font-size:16px !important;}}<\/style><a class=\"stk-link stk-button stk--hover-effect-darken\" href=\"https:\/\/sede.ull.es\/ecivilis-site\/catalog\/showProcedure\/630\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"has-text-color stk-button__inner-text\">Demandes et plaintes adress\u00e9es au service d&#039;h\u00e9bergement de l&#039;ULL<\/span><\/a><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-columns alignfull stk-block-columns stk-block stk-0422371\" data-block-id=\"0422371\"><style>.stk-0422371 {margin-bottom:40px !important;}.stk-0422371-column{max-width:1140px !important;min-width:auto !important;margin-right:auto !important;margin-left:auto !important;--stk-column-gap:24px !important;}@media screen and (max-width: 1023px){.stk-0422371-column{max-width:725px !important;min-width:auto !important;margin-right:auto !important;margin-left:auto !important;}}@media screen and (max-width: 767px){.stk-0422371-column{max-width:375px !important;min-width:auto !important;margin-right:auto !important;margin-left:auto !important;row-gap:24px !important;}}<\/style><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-0422371-column alignfull\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-113eafa\" data-v=\"4\" data-block-id=\"113eafa\"><style>.stk-113eafa-container{margin-top:0px !important;margin-right:0px !important;margin-bottom:0px !important;margin-left:0px !important;}.stk-113eafa {border-top-left-radius:15px !important;border-top-right-radius:15px !important;border-bottom-right-radius:15px !important;border-bottom-left-radius:15px !important;overflow:hidden !important;padding-top:10px !important;padding-right:10px !important;padding-bottom:10px !important;padding-left:10px !important;}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-113eafa-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-113eafa-inner-blocks\">\n<div class=\"wp-block-stackable-columns stk-block-columns stk-block stk-653cf29\" data-block-id=\"653cf29\"><style>.stk-653cf29 .stk--block-align-653cf29{align-items:center !important;}.stk-653cf29 {border-top-left-radius:10px !important;border-top-right-radius:10px !important;border-bottom-right-radius:10px !important;border-bottom-left-radius:10px !important;overflow:hidden !important;border-style:solid !important;border-color:#e2e2e2 !important;border-top-width:1px !important;border-right-width:1px !important;border-bottom-width:1px !important;border-left-width:1px !important;padding-top:0px !important;padding-right:0px !important;padding-bottom:0px !important;padding-left:0px !important;margin-bottom:0px !important;}.stk-653cf29-column{--stk-column-gap:15px !important;justify-content:center !important;}@media screen and (max-width: 767px){.stk-653cf29-column{row-gap:24px !important;}}<\/style><div class=\"stk-row stk-inner-blocks stk--block-align-653cf29 stk-block-content stk-content-align stk-653cf29-column stk--flex\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-7b2f1e2\" data-v=\"4\" data-block-id=\"7b2f1e2\"><style>.stk-7b2f1e2-container{margin-top:0px !important;margin-right:0px !important;margin-bottom:0px !important;margin-left:0px !important;}.stk-7b2f1e2 {overflow:hidden !important;padding-top:15px !important;padding-bottom:15px !important;padding-left:25px !important;}@media screen and (min-width: 768px){.stk-7b2f1e2 {flex:var(--stk-flex-grow, 1) 1 calc(50% - var(--stk-column-gap, 0px) * 1 \/ 2 ) !important;}}@media screen and (min-width: 768px) and (max-width: 1023px){.stk-7b2f1e2 {flex:var(--stk-flex-grow, 1) 1 calc(100% - var(--stk-column-gap, 0px) * 0 \/ 1 ) !important;}}@media screen and (max-width: 1023px){.stk-7b2f1e2 {margin-bottom:15px !important;}}@media screen and (max-width: 767px){.stk-7b2f1e2 {padding-right:25px !important;}}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-7b2f1e2-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-7b2f1e2-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-1b58b1d\" id=\"contacto\" data-block-id=\"1b58b1d\"><style>.stk-1b58b1d {margin-bottom:12px !important;}.stk-1b58b1d .stk-block-heading__text{font-size:22px !important;color:#9b91d2 !important;}@media screen and (max-width: 1023px){.stk-1b58b1d .stk-block-heading__text{font-size:22px !important;}}<\/style><h3 class=\"stk-block-heading__text has-text-color\">Contact<\/h3><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon-list stk-block-icon-list stk-block stk-428a099\" data-block-id=\"428a099\"><style>.stk-428a099 {--stk-icon-list-row-gap:10px !important;--stk-icon-list-marker-color:#9b91d2 !important;--stk-icon-list-icon-size:13px !important;margin-bottom:12px !important;}.stk-428a099 .stk-block-icon-list-item__content{align-items:flex-start !important;}.stk-428a099 ul .stk-block-icon-list-item__content .stk--inner-svg, .stk-428a099 ol .stk-block-icon-list-item__content .stk-block-icon-list-item__marker{transform:translateY(6px) !important;}.stk-428a099 ul li, .stk-428a099 ol li, .stk-428a099 ul li span, .stk-428a099 ol li span{font-size:12px !important;}@media screen and (max-width: 1023px){.stk-428a099 ul li, .stk-428a099 ol li, .stk-428a099 ul li span, .stk-428a099 ol li span{font-size:12px !important;}}<\/style><svg style=\"display:none\"><defs><g id=\"stk-icon-list__icon-svg-def-428a099\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 190 190\"><polygon points=\"173.8,28.4 60.4,141.8 15.7,97.2 5.1,107.8 60.4,163 184.4,39 173.8,28.4\"\/><\/svg><\/g><\/defs><\/svg><ul class=\"stk-block-icon-list__ul stk-block-icon-list--column\">\n<li class=\"wp-block-stackable-icon-list-item stk-block-icon-list-item stk-block stk-2e875f4\" data-block-id=\"2e875f4\"><div class=\"stk-block-icon-list-item__content\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 384 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path d=\"M215.7 499.2C267 435 384 279.4 384 192C384 86 298 0 192 0S0 86 0 192c0 87.4 117 243 168.3 307.2c12.3 15.3 35.1 15.3 47.4 0zM192 128a64 64 0 1 1 0 128 64 64 0 1 1 0-128z\"\/><\/svg><\/div><\/span><span class=\"stk-block-icon-list-item__text\"><a href=\"mailto:alojamiento@ull.es\" target=\"_blank\" rel=\"noreferrer noopener\">alojamiento@ull.es<\/a><\/span><\/div><\/li>\n\n\n\n<li class=\"wp-block-stackable-icon-list-item stk-block-icon-list-item stk-block stk-eec68e9\" data-block-id=\"eec68e9\"><div class=\"stk-block-icon-list-item__content\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path d=\"M164.9 24.6c-7.7-18.6-28-28.5-47.4-23.2l-88 24C12.1 30.2 0 46 0 64C0 311.4 200.6 512 448 512c18 0 33.8-12.1 38.6-29.5l24-88c5.3-19.4-4.6-39.7-23.2-47.4l-96-40c-16.3-6.8-35.2-2.1-46.3 11.6L304.7 368C234.3 334.7 177.3 277.7 144 207.3L193.3 167c13.7-11.2 18.4-30 11.6-46.3l-40-96z\"\/><\/svg><\/div><\/span><span class=\"stk-block-icon-list-item__text\">(+34) 922 318 072<\/span><\/div><\/li>\n\n\n\n<li class=\"wp-block-stackable-icon-list-item stk-block-icon-list-item stk-block stk-1cbe33b\" data-block-id=\"1cbe33b\"><div class=\"stk-block-icon-list-item__content\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path d=\"M48 64C21.5 64 0 85.5 0 112c0 15.1 7.1 29.3 19.2 38.4L236.8 313.6c11.4 8.5 27 8.5 38.4 0L492.8 150.4c12.1-9.1 19.2-23.3 19.2-38.4c0-26.5-21.5-48-48-48H48zM0 176V384c0 35.3 28.7 64 64 64H448c35.3 0 64-28.7 64-64V176L294.4 339.2c-22.8 17.1-54 17.1-76.8 0L0 176z\"\/><\/svg><\/div><\/span><span class=\"stk-block-icon-list-item__text\">Rue Pedro Zerolo, s\/n. B\u00e2timent central. P.O. Bo\u00eete postale 456. 38200. San Crist\u00f3bal de La Laguna. Santa Cruz de T\u00e9n\u00e9rife<\/span><\/div><\/li>\n<\/ul><\/div>\n\n\n\n<div class=\"wp-block-stackable-button-group stk-block-button-group stk-block stk-389ffed\" data-block-id=\"389ffed\"><div class=\"stk-row stk-inner-blocks stk-block-content stk-button-group\">\n<div class=\"wp-block-stackable-button stk-block-button stk-block stk-71143e0\" data-block-id=\"71143e0\"><style>.stk-71143e0 {border-top-left-radius:10px !important;border-top-right-radius:10px !important;border-bottom-right-radius:10px !important;border-bottom-left-radius:10px !important;overflow:hidden !important;}.stk-71143e0 .stk-button{padding-top:8px !important;padding-bottom:8px !important;background:linear-gradient(4deg,rgb(207,201,217) 0%,rgb(228,221,239) 100%) !important;}.stk-71143e0 .stk-button__inner-text{font-size:16px !important;color:#494949 !important;}@media screen and (max-width: 1023px){.stk-71143e0 .stk-button__inner-text{font-size:16px !important;}}<\/style><a class=\"stk-link stk-button stk--hover-effect-darken\" href=\"https:\/\/www.google.es\/maps\/search\/edificio+central+\/@28.4816116,-16.3197754,17z\/data=!3m1!4b1?entry=ttu&amp;g_ep=EgoyMDI1MDUwNS4wIKXMDSoJLDEwMjExNDU1SAFQAw%3D%3D\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"has-text-color stk-button__inner-text\">Comment s&#039;y rendre<\/span><\/a><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-6c6eb91\" data-v=\"4\" data-block-id=\"6c6eb91\"><style>.stk-6c6eb91-container{margin-top:0px !important;margin-right:0px !important;margin-bottom:0px !important;margin-left:0px !important;}.stk-6c6eb91 {align-self:stretch !important;}@media screen and (min-width: 768px){.stk-6c6eb91 {flex:var(--stk-flex-grow, 1) 1 calc(50% - 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Demandes et r\u00e9clamations aupr\u00e8s du service de logement de l\u2019ULL\u00a0: Contact\u00a0|\u00a0Comment s\u2019y rendre<\/p>","protected":false},"author":64,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/template-frontpage.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1741","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.ull.es\/servicios\/alojamiento\/fr\/wp-json\/wp\/v2\/pages\/1741","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ull.es\/servicios\/alojamiento\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ull.es\/servicios\/alojamiento\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ull.es\/servicios\/alojamiento\/fr\/wp-json\/wp\/v2\/users\/64"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ull.es\/servicios\/alojamiento\/fr\/wp-json\/wp\/v2\/comments?post=1741"}],"version-history":[{"count":49,"href":"https:\/\/www.ull.es\/servicios\/alojamiento\/fr\/wp-json\/wp\/v2\/pages\/1741\/revisions"}],"predecessor-version":[{"id":2496,"href":"https:\/\/www.ull.es\/servicios\/alojamiento\/fr\/wp-json\/wp\/v2\/pages\/1741\/revisions\/2496"}],"wp:attachment":[{"href":"https:\/\/www.ull.es\/servicios\/alojamiento\/fr\/wp-json\/wp\/v2\/media?parent=1741"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}