Home loan
Frequently Asked Questions
To use this service, you must have a university card, which identifies members of the university community. Instructions for obtaining one are available at [website address]. University website.
The personal details are printed on the front of the card, and the information is on the back. University Identification Number (UIN).
All students receive their password via email or SMS when they enroll for the first time. If you lose your password or haven't received it, among other things... in this link and follow the instructions to obtain it. With these keys (NIU and password) You can access multiple ULL services: in addition to all the services offered by the Library through its website (PuntoQ, carrels reservation…), you can also access the email provided by the ULL, the ULL Virtual Campus, the WiFi network and all your data through the Student Portal on the University website.
If you do not belong to the university community, you will need to request a card. external user at any of the information and loan desks of the university library network.
Many libraries are open access; you can walk in and browse the books directly. In others, you'll need to request a book from the staff at the information and circulation desk. If you'd like to see what your library, and the University Library in general, has available, you can consult the catalog. If you find a book that interests you, you can find out where to get it by clicking on the "Items" tab. There you'll find information about the library or collection where it's located (location), its shelf location (call number), and whether it's available for loan. Furthermore, if the book is currently checked out, you'll be able to place a hold on it.
The interested person must go to the library where they make the request and go to the counter, there the library staff will carry out the automated loan and demagnetization of the works so that the user can remove them from the premises.
The Library's website provides access to the catalog, allowing users to browse, reserve, and, if eligible, renew borrowed items. To do so, you will need Identify yourself, using the same username and password used for other ULL services (email, Electronic Headquarters…). In the case of individuals external users, They must identify themselves with their reader number and a key which by default is their date of birth written in the following format: DDMMYYYY (that is, if they were born on June 19, 1975, they must put 19061975).
The Rules for using the ULL Library Service Section 3 includes everything related to requirements for accessing the loan, works excluded from it, number of works that can be loaned, return deadlines, penalties, etc.
Although not intended to be exhaustive, the following table lists the most common home loan policies:
| Faculty | Undergraduate Students (*), University for Seniors and ULL Alumni | Postgraduate and Doctoral Students | PAS. | External | |
| Maximum number of total loans | 30 copies | 7 copies | 12 copies | 12 copies | 5 copies |
| Foreign loan | 30 copies 180 days | 7 copies 15 days | 12 copies, 60 days | 12 copies, 60 days | 5 copies 15 days |
| Preferred use by students | 3 copies 15 days | 7 copies 15 days | 5 copies 15 days | 3 copies 15 days | These types of books are not available to external users. |
| Frequently used books and Weekend loan | Up to 3 copies, 3 days |
(*) In the case of students enrolled in two degree programs, The number of copies that can be borrowed is:
To reserve a book, log in to the catalog from the Library with the same username and password that you use for other ULL services.
Find the title of the document you want to reserve, click on the tab specimens, click again on Booking and select the copies you want to reserve.
To renew a home loan, that is, to borrow the same book again (provided that the regulations of each library allow it), you can go to the desk of your library, or do it through the catalog. To renew the books through the catalog, You will need to identify yourself as a user (with your NIU and password) and then click on My Library. You will be shown the items you have on loan; select the item you wish to renew and press the button. renew. The number of renewals you can make for the same book varies depending on the loan policy. As a general rule, renewals are not allowed more than twice consecutively. If the book you wish to renew has already been reserved, you will not be able to renew it.
Delaying the return of a book harms other users.
The penalties for UPA, LUF and FIS document types are equivalent to double the delay for each of the documents and materials loaned up to 90 days and for all types of users, and a period equivalent to the delay for PRE copy types that corresponds to one day of suspension for each day of delay and for each copy.
In case of theft, loss or damage to the loaned work, the copy must be replaced with an identical one or its price must be paid.
The books that can be borrowed will only be those that have the status of PRE (books not included in the recommended bibliographies of the subjects taught at the University).
This is a service completely free.
- Contact information
- Camino La Hornera, s/n. General and Humanities Library. P.O. Box 456. Postal Code 38200. San Cristóbal de La Laguna. Santa Cruz de Tenerife.
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- (+34) 922 31 78 30
- bull@ull.es
- From 8:30 a.m. to 8:30 p.m.
- Service Charter
- Satisfaction survey
- Procedure for complaints, suggestions and compliments