{"id":174,"date":"2026-09-29T16:21:15","date_gmt":"2026-09-29T14:21:15","guid":{"rendered":"https:\/\/www.ull.es\/servicios\/negociado-de-servicios-asistenciales\/?page_id=174"},"modified":"2026-10-16T08:57:26","modified_gmt":"2026-10-16T06:57:26","slug":"procedimientos","status":"publish","type":"page","link":"https:\/\/www.ull.es\/servicios\/negociado-de-servicios-asistenciales\/en\/procedimientos\/","title":{"rendered":"Procedures"},"content":{"rendered":"<div class=\"wp-block-stackable-columns alignfull stk-block-columns stk-block stk-16a94b8\" data-block-id=\"16a94b8\"><style>.stk-16a94b8 {margin-top:-150px !important;margin-bottom:65px !important;}@media screen and (max-width: 767px){.stk-16a94b8 {padding-top:0px !important;padding-right:0px !important;padding-bottom:0px !important;padding-left:0px !important;}}<\/style><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-16a94b8-column alignfull\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-dfe9b01 stk-block-background stk--has-background-overlay\" data-v=\"4\" data-block-id=\"dfe9b01\"><style>.stk-dfe9b01 {background-image:url(https:\/\/www.ull.es\/servicios\/negociado-de-servicios-asistenciales\/wp-content\/uploads\/sites\/53\/2026\/09\/3.png) !important;}@media screen and (max-width: 767px){.stk-dfe9b01 {padding-top:0px !important;padding-right:0px !important;padding-bottom:0px !important;padding-left:0px !important;}.stk-dfe9b01-container{min-height:320px !important;}}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-dfe9b01-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-dfe9b01-inner-blocks\">\n<div class=\"wp-block-stackable-columns alignfull stk-block-columns stk-block stk-3bf239f\" data-block-id=\"3bf239f\"><style>@media screen and (max-width: 1023px){.stk-3bf239f {padding-left:0px !important;}}<\/style><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-3bf239f-column alignfull\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-f66584c\" data-v=\"4\" data-block-id=\"f66584c\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-f66584c-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-f66584c-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-1bb54e9\" id=\"negociado-de-servicios-asistenciales\" data-block-id=\"1bb54e9\"><style>.stk-1bb54e9 {padding-top:500px !important;padding-right:25px !important;padding-bottom:75px !important;padding-left:420px !important;}.stk-1bb54e9 .stk-block-heading__text{font-size:45px !important;color:#ffffff !important;font-weight:600 !important;}@media screen and (max-width: 1023px){.stk-1bb54e9 {padding-left:55px !important;}.stk-1bb54e9 .stk-block-heading__text{font-size:45px !important;}}@media screen and (max-width: 767px){.stk-1bb54e9 {padding-right:45px !important;padding-left:25px !important;}.stk-1bb54e9 .stk-block-heading__text{font-size:33px !important;}}<\/style><h2 class=\"stk-block-heading__text has-text-color has-text-align-left has-text-align-left-tablet has-text-align-left-mobile\">Office of Healthcare Services<\/h2><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-columns alignfull stk-block-columns stk-block stk-a768426\" data-block-id=\"a768426\"><style>.stk-a768426 {margin-bottom:56px !important;}<\/style><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-a768426-column alignfull\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-7a93856\" data-v=\"4\" data-block-id=\"7a93856\"><style>.stk-7a93856 {padding-right:400px !important;padding-left:400px !important;}@media screen and (max-width: 1023px){.stk-7a93856 {padding-right:20px !important;padding-left:20px !important;}}@media screen and (max-width: 767px){.stk-7a93856 {padding-right:20px !important;padding-left:20px !important;}}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-7a93856-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-7a93856-inner-blocks\">\n<nav class=\"ull-breadcrumbs\" role=\"navigation\" aria-label=\"breadcrumbs\"><ul><li><a href=\"https:\/\/www.ull.es\/servicios\/negociado-de-servicios-asistenciales\/en\/\" title=\"University of La Laguna\" style=\"font-size: 19px !important; text-indent:0px !important; background: transparent !important; display:block !important;\" target=\"_blank\" rel=\"noopener\"><i class=\"fa fa-home\" aria-hidden=\"true\"><\/i><\/a><\/li><li class=\"current\"><span>Procedures<\/span><\/li><\/ul><\/nav>\n\n\n\n<div class=\"wp-block-stackable-spacer stk-block-spacer stk--no-padding stk-block stk-31df33e\" data-block-id=\"31df33e\"><\/div>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-53f5500\" id=\"strong-como-solicitar-una-ayuda-strong\" data-block-id=\"53f5500\"><style>.stk-53f5500 .stk-block-heading__text{color:#333333 !important;}<\/style><h1 class=\"stk-block-heading__text has-text-color\"><strong>How to apply for help<\/strong><\/h1><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-columns alignwide stk-block-columns stk-block stk-49a469e\" data-block-id=\"49a469e\"><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-49a469e-column alignwide\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-a289f0e stk-block-background stk--has-background-overlay\" data-v=\"4\" data-block-id=\"a289f0e\"><style>.stk-a289f0e {background-image:url(https:\/\/www.ull.es\/servicios\/negociado-de-servicios-asistenciales\/wp-content\/uploads\/sites\/53\/2026\/09\/b7abe3d26f7a19183f19167c8c44d50bd4151058.jpg) !important;border-top-left-radius:25px !important;border-top-right-radius:25px !important;border-bottom-right-radius:25px !important;border-bottom-left-radius:25px !important;overflow:hidden !important;}@media screen and (min-width: 768px){.stk-a289f0e {flex:var(--stk-flex-grow, 1) 1 calc(30% - var(--stk-column-gap, 0px) * 1 \/ 2 ) !important;}}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-a289f0e-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-a289f0e-inner-blocks\"><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-659a075\" data-v=\"4\" data-block-id=\"659a075\"><style>@media screen and (min-width: 768px){.stk-659a075 {flex:var(--stk-flex-grow, 1) 1 calc(70% - var(--stk-column-gap, 0px) * 1 \/ 2 ) !important;}}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-659a075-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-659a075-inner-blocks\">\n<div class=\"wp-block-stackable-columns alignwide stk-block-columns stk-block stk-d006a90\" data-block-id=\"d006a90\"><style>.stk-d006a90-column{max-width:1150px !important;min-width:auto !important;--stk-column-gap:25px !important;}<\/style><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-d006a90-column alignwide\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-08a182a stk-block-background\" data-v=\"4\" data-block-id=\"08a182a\"><style>.stk-08a182a {border-top-left-radius:30px !important;border-top-right-radius:30px !important;border-bottom-right-radius:30px !important;border-bottom-left-radius:30px !important;overflow:hidden !important;padding-bottom:5px !important;}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-08a182a-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-08a182a-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-0a35a6f\" id=\"paso-1\" data-block-id=\"0a35a6f\"><style>.stk-0a35a6f {margin-bottom:0px !important;}.stk-0a35a6f .stk-block-heading__text{color:#5c068d !important;}<\/style><h3 class=\"stk-block-heading__text has-text-color\">Step 1.<\/h3><\/div>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-2f18012\" id=\"revisa-las-bases-y-los-requisitos\" data-block-id=\"2f18012\"><h3 class=\"stk-block-heading__text\">Review the terms and conditions<\/h3><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-e6c182e\" data-block-id=\"e6c182e\"><p class=\"stk-block-text__text\">Carefully review the call for applications to ensure you meet all the requirements and are eligible to apply for assistance.<\/p><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-6be42c1 stk-block-background\" data-v=\"4\" data-block-id=\"6be42c1\"><style>.stk-6be42c1 {border-top-left-radius:30px !important;border-top-right-radius:30px !important;border-bottom-right-radius:30px !important;border-bottom-left-radius:30px !important;overflow:hidden !important;padding-bottom:5px !important;}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-6be42c1-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-6be42c1-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-9fcacc1\" id=\"paso-2\" data-block-id=\"9fcacc1\"><style>.stk-9fcacc1 {margin-bottom:0px !important;}.stk-9fcacc1 .stk-block-heading__text{color:#5c068d !important;}<\/style><h3 class=\"stk-block-heading__text has-text-color\">Step 2.<\/h3><\/div>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-d6230d7\" id=\"ordena-la-documentacion\" data-block-id=\"d6230d7\"><h3 class=\"stk-block-heading__text\">Organize the documentation<\/h3><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-8c32076\" data-block-id=\"8c32076\"><p class=\"stk-block-text__text\">Prepare all the documentation and files that they will ask you to upload with your application.<\/p><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-columns alignwide stk-block-columns stk-block stk-3198c1b\" data-block-id=\"3198c1b\"><style>.stk-3198c1b {margin-top:25px !important;}.stk-3198c1b-column{max-width:1150px !important;min-width:auto !important;--stk-column-gap:25px !important;}<\/style><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-3198c1b-column alignwide\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-b0992c8 stk-block-background\" data-v=\"4\" data-block-id=\"b0992c8\"><style>.stk-b0992c8 {border-top-left-radius:30px !important;border-top-right-radius:30px !important;border-bottom-right-radius:30px !important;border-bottom-left-radius:30px !important;overflow:hidden !important;padding-bottom:5px !important;}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-b0992c8-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-b0992c8-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-2321662\" id=\"paso-3\" data-block-id=\"2321662\"><style>.stk-2321662 {margin-bottom:0px !important;}.stk-2321662 .stk-block-heading__text{color:#5c068d !important;}<\/style><h3 class=\"stk-block-heading__text has-text-color\">Step 3.<\/h3><\/div>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-123e56c\" id=\"envia-la-solicitud\" data-block-id=\"123e56c\"><h3 class=\"stk-block-heading__text\">Submit the application<\/h3><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-e7e0d3d\" data-block-id=\"e7e0d3d\"><p class=\"stk-block-text__text\">Upload your application through the ULL Electronic Office or from your User Portal.<\/p><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-310b005 stk-block-background\" data-v=\"4\" data-block-id=\"310b005\"><style>.stk-310b005 {border-top-left-radius:30px !important;border-top-right-radius:30px !important;border-bottom-right-radius:30px !important;border-bottom-left-radius:30px !important;overflow:hidden !important;padding-bottom:5px !important;}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-310b005-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-310b005-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-bb83536\" id=\"paso-4\" data-block-id=\"bb83536\"><style>.stk-bb83536 {margin-bottom:0px !important;}.stk-bb83536 .stk-block-heading__text{color:#5c068d !important;}<\/style><h3 class=\"stk-block-heading__text has-text-color\">Step 4.<\/h3><\/div>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-549480f\" id=\"revisa-si-hay-algun-fallo\" data-block-id=\"549480f\"><h3 class=\"stk-block-heading__text\">Check if there are any errors<\/h3><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-fa5180b\" data-block-id=\"fa5180b\"><p class=\"stk-block-text__text\">If your application is held up (not accepted), you will receive an email. Check what errors you need to correct and upload the necessary documents to the website before the deadline.<\/p><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-columns alignwide stk-block-columns stk-block stk-2446f2b\" data-block-id=\"2446f2b\"><style>.stk-2446f2b {margin-top:25px !important;}.stk-2446f2b-column{max-width:1150px !important;min-width:auto !important;--stk-column-gap:25px !important;}<\/style><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-2446f2b-column alignwide\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-32225aa stk-block-background\" data-v=\"4\" data-block-id=\"32225aa\"><style>.stk-32225aa {border-top-left-radius:30px !important;border-top-right-radius:30px !important;border-bottom-right-radius:30px !important;border-bottom-left-radius:30px !important;overflow:hidden !important;padding-bottom:5px !important;}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-32225aa-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-32225aa-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-39eacdc\" id=\"paso-5\" data-block-id=\"39eacdc\"><style>.stk-39eacdc {margin-bottom:0px !important;}.stk-39eacdc .stk-block-heading__text{color:#5c068d !important;}<\/style><h3 class=\"stk-block-heading__text has-text-color\">Step 5.<\/h3><\/div>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-1dacc49\" id=\"comprueba-si-te-la-han-concedido\" data-block-id=\"1dacc49\"><h3 class=\"stk-block-heading__text\">Check if you have been granted it<\/h3><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-0a16765\" data-block-id=\"0a16765\"><p class=\"stk-block-text__text\">Check the final result on the same website as the call for applications to see if you have been awarded it.<\/p><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-columns alignfull stk-block-columns stk-block stk-8aed61a stk-block-background\" data-block-id=\"8aed61a\"><style>.stk-8aed61a {margin-top:50px !important;margin-bottom:-80px !important;}<\/style><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-8aed61a-column alignfull\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-55fc0e1\" data-v=\"4\" data-block-id=\"55fc0e1\"><style>.stk-55fc0e1 {padding-right:400px !important;padding-left:400px !important;}@media screen and (max-width: 1023px){.stk-55fc0e1 {padding-right:20px !important;padding-left:20px !important;}}@media screen and (max-width: 767px){.stk-55fc0e1 {padding-right:20px !important;padding-left:20px !important;}}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-55fc0e1-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-55fc0e1-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-24f1286\" id=\"documentacion-habitual\" data-block-id=\"24f1286\"><style>.stk-24f1286 .stk-block-heading__text{color:#333333 !important;}<\/style><h2 class=\"stk-block-heading__text has-text-color\">Standard documentation<\/h2><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Identification document (ID card, passport or similar)<\/li>\n\n\n\n<li>Financial justification (Income tax return, Certificate of income from subsidy, pension, disability, etc.)<\/li>\n\n\n\n<li>Academic certificates (from training centers other than ULL)<\/li>\n\n\n\n<li>Specific documentation according to the call for applications<\/li>\n<\/ul>\n<\/div><\/div><\/div>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Assistance Services Office Procedures How to apply for assistance Step 1. Review the terms and requirements Carefully review the call for applications to ensure you meet all the requirements and are eligible to apply for assistance. Step 2. Organize your documentation Prepare all the necessary documents and files that you will be asked to upload\u2026<\/p>","protected":false},"author":49,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/template-frontpage.php","meta":{"footnotes":""},"class_list":["post-174","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.ull.es\/servicios\/negociado-de-servicios-asistenciales\/en\/wp-json\/wp\/v2\/pages\/174","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ull.es\/servicios\/negociado-de-servicios-asistenciales\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ull.es\/servicios\/negociado-de-servicios-asistenciales\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ull.es\/servicios\/negociado-de-servicios-asistenciales\/en\/wp-json\/wp\/v2\/users\/49"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ull.es\/servicios\/negociado-de-servicios-asistenciales\/en\/wp-json\/wp\/v2\/comments?post=174"}],"version-history":[{"count":13,"href":"https:\/\/www.ull.es\/servicios\/negociado-de-servicios-asistenciales\/en\/wp-json\/wp\/v2\/pages\/174\/revisions"}],"predecessor-version":[{"id":240,"href":"https:\/\/www.ull.es\/servicios\/negociado-de-servicios-asistenciales\/en\/wp-json\/wp\/v2\/pages\/174\/revisions\/240"}],"wp:attachment":[{"href":"https:\/\/www.ull.es\/servicios\/negociado-de-servicios-asistenciales\/en\/wp-json\/wp\/v2\/media?parent=174"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}