{"id":127,"date":"2024-04-09T14:11:06","date_gmt":"2024-04-09T12:11:06","guid":{"rendered":"https:\/\/www.ull.es\/servicios\/unidad-para-la-docencia-virtual-udv\/?page_id=127"},"modified":"2024-04-17T10:19:28","modified_gmt":"2024-04-17T08:19:28","slug":"soporte-tecnico","status":"publish","type":"page","link":"https:\/\/www.ull.es\/servicios\/unidad-para-la-docencia-virtual-udv\/en\/soporte-tecnico\/","title":{"rendered":"Technical support"},"content":{"rendered":"<p>[vc_row full_width=\u00bbstretch_row\u00bb css=\u00bb.vc_custom_1564408637567{background-image: url(https:\/\/www.ull.es\/servicios\/unidad-para-la-docencia-virtual-udv\/wp-content\/uploads\/sites\/58\/2019\/07\/imagen-servicio-39.jpg?id=47) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}\u00bb][vc_column][vc_empty_space height=\u00bb85px\u00bb][vc_column_text]<\/p>\n<h1><span style=\"color: #ffffff;\">Soporte t\u00e9cnico<\/span><\/h1>\n<p>[\/vc_column_text][vc_empty_space height=\u00bb85px\u00bb][\/vc_column][\/vc_row][vc_row][vc_column width=\u00bb2\/3&#8243;][vc_column_text]Servicio orientado a la atenci\u00f3n de las personas usuarias (PDI, PAS y alumnado de la ULL y personas externas) para la resoluci\u00f3n de incidencias vinculadas al Campus Virtual de la ULL y otros recursos ofrecidos por la Unidad.[\/vc_column_text][\/vc_column][vc_column width=\u00bb1\/3&#8243;][vc_column_text]\n<ul class=\"widget-box\">\n<li class='contacto-header'>Informaci\u00f3n de contacto<\/li><li><i class=\"fa fa-map-marker\"><\/i> Avenida de la Trinidad, 61, Aulario Torre Profesor Agust\u00edn Ar\u00e9valo, Planta 1 (FGULL), 38204 La Laguna, Santa Cruz de Tenerife<\/li>        <li>\n\t    <a id=\"islpronto_link\" href=\"http:\/\/udv.ull.es\/portal\/contacto\/\"><img decoding=\"async\" src=\"https:\/\/support.webs.ull.es\/isl\/udv\/islpronto-message.jpg\" id=\"islpronto_image\" border=\"0\" \/><\/a>\n            <script src=\"\/\/soporte.stic.ull.es\/live\/islpronto\/public\/chat.js?d=UDV&amp;lang=es\"><\/script>\n        <\/li>\n    <li><i class=\"fa fa-phone\"><\/i> (+34) 922 31 90 35<\/li><li><i class=\"fa fa-envelope\"><\/i>  <a href=mailto:unidov@ull.es>unidov@ull.es<\/a><\/li><li><i class=\"fa fa-clock-o\"><\/i> De 09:00 a 14:00h. L - V<\/li><li><i class=\"fa fa-list-ul\"><\/i><a href=\"http:\/\/riull.ull.es\/xmlui\/bitstream\/handle\/915\/3890\/CS_udv.pdf\"> Carta de servicios<\/a><\/li><li><i class=\"fa fa-globe\"><\/i><a href=\"http:\/\/udv.ull.es\"> P\u00e1gina web<\/a><\/li><li><i class=\"fa fa-pencil-square-o\"><\/i><a href=\"https:\/\/encuestas.ull.es\/index.php?r=survey\/index&sid=936143\"> Encuesta de satisfacci\u00f3n<\/a><\/li><li><i class=\"fa fa-archive\"><\/i><a href=\"https:\/\/sede.ull.es\/ecivilis-site\/catalog\/showProcedure\/484\"> Procedimiento para quejas, sugerencias y felicitaciones<\/a><\/li>\n<\/ul>\n\n[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=\u00bbstretch_row\u00bb css=\u00bb.vc_custom_1564408637567{background-image: url(https:\/\/www.ull.es\/servicios\/unidad-para-la-docencia-virtual-udv\/wp-content\/uploads\/sites\/58\/2019\/07\/imagen-servicio-39.jpg?id=47) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}\u00bb][vc_column][vc_empty_space height=\u00bb85px\u00bb][vc_column_text] Soporte t\u00e9cnico [\/vc_column_text][vc_empty_space height=\u00bb85px\u00bb][\/vc_column][\/vc_row][vc_row][vc_column width=\u00bb2\/3&#8243;][vc_column_text]Servicio orientado a la atenci\u00f3n de las personas usuarias (PDI, PAS y alumnado de la ULL y personas externas) para la resoluci\u00f3n de incidencias vinculadas al Campus Virtual de la ULL y otros recursos ofrecidos por la Unidad.[\/vc_column_text][\/vc_column][vc_column width=\u00bb1\/3&#8243;][vc_column_text][\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"author":62,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/template-frontpage.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-127","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.ull.es\/servicios\/unidad-para-la-docencia-virtual-udv\/en\/wp-json\/wp\/v2\/pages\/127","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ull.es\/servicios\/unidad-para-la-docencia-virtual-udv\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ull.es\/servicios\/unidad-para-la-docencia-virtual-udv\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ull.es\/servicios\/unidad-para-la-docencia-virtual-udv\/en\/wp-json\/wp\/v2\/users\/62"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ull.es\/servicios\/unidad-para-la-docencia-virtual-udv\/en\/wp-json\/wp\/v2\/comments?post=127"}],"version-history":[{"count":6,"href":"https:\/\/www.ull.es\/servicios\/unidad-para-la-docencia-virtual-udv\/en\/wp-json\/wp\/v2\/pages\/127\/revisions"}],"predecessor-version":[{"id":252,"href":"https:\/\/www.ull.es\/servicios\/unidad-para-la-docencia-virtual-udv\/en\/wp-json\/wp\/v2\/pages\/127\/revisions\/252"}],"wp:attachment":[{"href":"https:\/\/www.ull.es\/servicios\/unidad-para-la-docencia-virtual-udv\/en\/wp-json\/wp\/v2\/media?parent=127"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}