Frequently Asked Questions
On the main page of the University of La Laguna, clicking on “The University” opens a drop-down menu; choose “Call for Proposals Portal”, “Scholarships and grants”You will find all the calls for applications published by the various services of the University of La Laguna. Filtering by “Healthcare”, you will find those that are managed in the Assistance Services Office.
Students enrolled in official studies at the University of La Laguna who meet the requirements established in each call for applications may apply for the aid.
The compatibility between grants will depend on the specific terms of each call for applications. Generally, they are compatible as long as their purpose is different; therefore, grants and scholarships intended for the same purpose will be incompatible.
Yes, provided the purpose is different. For example, if the Ministry only covered transportation and not registration fees, there would be no conflict of interest. However, if the purpose were the same, you would have to choose one of the two.
Each call for proposals must specify the method of submission.
Applications are generally submitted through the Services Portal, located on the University of La Laguna's homepage. Select "Students," and you will be prompted for your username and password. From the menu, choose "My Welfare Benefits," and under "Self-Applications," you can select the type of benefit and submit your application.
There are some exceptions where the application and documentation are submitted directly to the Electronic Office of the University of La Laguna.
What should I do if I have technical problems with the online portal?
If you experience technical difficulties while trying to submit an application or documentation, it is recommended that you contact the Student Services Office immediately upon the occurrence by sending an email to seas@ull.edu.es, explaining the problem and attaching a screenshot of the error message that is preventing you from continuing.
This way, we will be aware of the problem in real time, to avoid possible harm if we fail to submit the application on time, for example.
If you experience technical difficulties while trying to submit an application or documentation, it is recommended that you contact the Student Services Office immediately upon the occurrence by sending an email to seas@ull.edu.es, explaining the problem and attaching a screenshot of the error message that is preventing you from continuing.
This way, we will be aware of the problem in real time, to avoid possible harm if we fail to submit the application on time, for example.
In the first review, the applicant will be urged to make an improvement to the application, indicating the necessary documentation, via email.
Once the provisional lists of admitted and excluded applicants are published, a correction period will be opened to complete the documentation not provided.
The general documentation usually includes a certificate of cohabitation, income of all cohabitants, academic certification if the previous course was not completed at the ULL, and additional documentation that the applicant deems necessary to justify their application.
No. Applications and documentation must be submitted within the deadlines established in each call or instruction, and in subsequent publications of provisional lists and resolutions.
Once the provisional lists are published, a communication will be sent to each applicant, indicating the publication and link to the lists.
It is a communication through which you request to complete or correct documentation submitted in the application, providing the necessary documentation to carry out the evaluation.
The provisional lists and final resolutions are published on the website of the University of La Laguna, within each call for applications, in the Calls Portal.
During the correction period, you may submit a claim and provide any documentation you deem appropriate; the provisional lists include the reason for refusal.
Allegations or claims will be submitted in the same procedure of “Submission of documentation for its annex to the application for aid …“, or electronic procedure established for each specific call.
Regarding the final decisions, the reason for denial and the deadline and type of appeal that can be filed are indicated.
Appeals must be submitted through a "General Application" on the electronic portal, indicating the resolution and type of aid being appealed, the reasons, and providing any documentation deemed appropriate.
The claims must be submitted within the period established in the call for applications through the procedures enabled by the University.
Yes. The aid will be subject to the budgetary availability established in each call for proposals.
Yes, provided that the call for applications expressly includes official postgraduate studies.
Not necessarily. Most grants have maximum limits; as long as these limits are not exceeded, for example, in undergraduate tuition grants, the full tuition fee will be received, except for school insurance and the file opening fee, which is always the responsibility of the enrolled person.
Applications are assessed according to the general criteria established in the regulatory framework and according to the specific criteria of each call for applications.
Yes. The resignation must be formalized in writing, through a “General Application” on the ULL electronic portal.
You can find specific information about each call for applications in the Call for Proposals Portal, or contact the Assistance Services Office directly:
seas@ull.edu.es
Telephone numbers: 922 319 609, 922 319 610, 922 319 612, 922 316 502 Ext. 5111.