Government Pavilion, C/ Padre Herrera s/n
Post Office Box 456
38200, San Cristobal de La Laguna
Santa Cruz de Tenerife - Spain
Switchboard Tel.: (+34) 922 31 90 00
Hours: Mon, 8:00 a.m. to 9:00 p.m.
Optimizing the onboarding process in organizations
Optimizing the onboarding process in organizations
Overview
This micro-credential equips individuals to design and manage strategic and adaptive onboarding processes, tailored to different roles and work modalities. It also covers the measurement and continuous improvement of these processes through the definition of key performance indicators.
The training objectives are as follows:
- To understand the concept and strategic importance of onboarding, as well as its phases and key elements.
- Design a structured onboarding plan, defining actions, responsibilities, resources, and a timeline.
- Apply onboarding evaluation tools and methodologies that allow measuring its effectiveness and proposing continuous improvements.
Academic program
Module 1. From the reception process to strategic onboarding
- Conceptual evolution: from administrative reception to strategic onboarding
- Limitations and common errors in organizational onboarding processes
- Onboarding as a cross-cutting organizational process
- Conceptual model of onboarding
Module 2. Experience, motivation and engagement: the emotional connection with work
- The person before starting in an organization
- Key psychological variables for job and organizational fit
- Facilitate and promote the success of new hires
Module 3. Design and implementation of the ideal onboarding process
- Onboarding phases for progressive integration
- Designing onboarding by milestones and key experiences
- Adaptive onboarding according to profile and work modality
- Digital support processes and tools
- Strategic offboarding design: positive closure and brand retention
Module 4. The role of leadership in onboarding: facilitating integration and commitment
- The immediate leader as a strategic facilitator of onboarding
- Communication: critical conversations
- Culture, belonging and social integration
Module 5. Measurement and continuous improvement of onboarding
- Evaluating the real impact of onboarding: key performance indicators
- Survey design
- Culture of continuous improvement: iteration and feedback cycle
Regarding the way to organize the teaching to achieve the objectives set out in the micro-credential, the organizational modality summarized below will be followed:
- Lectures/expository method: presentation or explanation by the teaching staff.
- Practical classes: activities supervised by the teaching staff in the classroom.
- Seminars: carrying out exercises, solving problems or practical cases.
Individual work: individual preparation of assignments/projects/reports. - Group work: group preparation of assignments, projects/reports.
- Personal study: preparation for tests, exams, etc.
- Evaluation: written, oral, and practical tests.
- Tutoring: instruction period in which teachers and students interact with the aim of reviewing and discussing materials and topics presented in class.
- Exhibitions, debates and presentation of works and projects: activities supervised by the teaching staff.
- Active methodologies: cooperative learning, project-based learning, problem-solving… These are aimed at making learning a participatory process and are based on the student's active role.
The training activities to be carried out during the delivery of the micro-credential will be:
- Theoretical classes: expository, explanatory or demonstration sessions of the contents and knowledge.
- Practical classes: sessions of practical application of the content developed in the theoretical classes, through the resolution of exercises, problems or theoretical-practical scenarios
- Independent work: independent and self-regulated activity of the student based on the documentation and guidelines proposed in the subject, preparation of classes and exams, preparation of final reports, internship reports…
- Presentations, debates and defenses of works and projects: activity through which students present works, exercises, projects… based on established criteria, demonstrating sufficiency and maturity in the acquisition of the planned competencies.
- Tutoring (individual, group…): activity in which the teaching staff attends to, facilitates and guides one or more students in the training process.
- Assessment: continuous assessment tests and final exams. Tests may be in person or online, and may be written, oral, or consist of practical exercises.
The microcredential will have an evaluation system (ES) based on the following assessment tests:
- Case studies, exercises and problems: tests in which students must solve, in a reasoned manner, within a certain time, and according to the established criteria, the cases, exercises or problems posed by the teaching staff, with the aim of applying the knowledge acquired.
- Attendance, participation or attitude in teaching activities, seminars, tutorials, etc.: monitoring student attendance and participation in teaching activities, carrying out activities during teaching sessions.
- Written works, memoirs, internship reports, and projects: a document prepared on a topic or activity carried out, following the instructions established by the teaching staff.
- Oral presentation and defense of topics, works, etc.: oral presentation on the results of a work, exercise or project, with subsequent debate with the teaching staff.
General information
Credits: 2 ECTS
Duration: 28/04/2026 – 19/05/2026
Teaching modality: Blended learning
Location: Virtual Campus and Facilities of the University of La Laguna
Valued at: €145
The cost of tuition for this Microcredential will be subsidized by the 'Plan for the development of university microcredentials', investment 6 of component 21 of the Addendum to the 'Recovery, Transformation and Resilience Plan', financed by the European Union – Next Generation EU, year 2025.
Short courses available in various formats (in-person, online, or hybrid). Ideal for learning without interrupting your professional life.
Content created and delivered by professionals and experts in the field, designed for immediate application.
Endorsed by the University of La Laguna. You will receive an official ECTS certificate, valid in the European Higher Education Area.
Teaching staff
Full Professor of Social Psychology at the ULL. Lecturer in group and organizational psychology, as well as people management skills taught in master's programs and training courses aimed at companies and professionals.
Psychologist specializing in talent development and performance psychology, with experience in training managers and teams in organizational settings. Professional activity focused on improving how people join, adapt to, and engage with their organizations.
Psychologist and independent consultant specializing in Human Resources and Organizational Wellbeing.
