Degree in History

Complaints, suggestions and compliments

The University of La Laguna has a Regulation for Complaints, Suggestions and Compliments that you can access at the following address: link.

The Internal Quality Assurance System of the Geography and History Section includes a procedure for managing incidents, complaints and suggestions (PR_09) that could be formulated arising from the Center's activity.

Anyone wishing to submit a suggestion or report an incident should fill out the Complaint, Suggestion or Compliment form available through this link, or request it at the Faculty Secretary's Office.

The Center's management team, advised by the Quality Coordinator, is responsible for managing the process for handling incidents and suggestions, along with the services or bodies that are the subject of the incidents and suggestions.

The channels of attention provided for processing this procedure are:

1. Through the Electronic Headquarters for processing complaints, suggestions and compliments.

2. The form available for this purpose (general application) can be downloaded from the center's website and submitted via email to the following address  factdgeh@ull.es, or register it at the Center's Secretary's Office.

3. The form can also be picked up at the Center's Secretariat and submitted, once completed, there.

4. Finally, you can approach any member of the Dean's Team and explain the issue or suggestion, which will be noted for registration and subsequent resolution.