Faculty of Health Sciences

Ofra Campus

Quality Assurance System

Physiotherapy Section

Presentation

The Internal Quality Assurance System (IQAS) in university institutions is one of the fundamental elements upon which the construction of the European Higher Education Area is based. The IQAS of the University School of Nursing and Physiotherapy has adopted as its reference the criteria and guidelines proposed by the National Agency for Quality Assessment and Accreditation (ANECA) for the establishment of an IQAS.

The scope of application of the SGIC of the University School of Nursing and Physiotherapy includes all the degrees that are taught and their managers, as well as those of future implementation.

The objective of the Internal Quality Assurance System of the University School of Nursing and Physiotherapy is to guarantee the quality of the new Bachelor's Degree in Nursing and Bachelor's Degree in Physiotherapy Study Plans implemented in the 2009-2010 academic year and future Bachelor's Degrees, Master's Degrees and Own Titles, taught at the Center, as well as the commitment of the Center and the University itself to the fulfillment and improvement of its teaching work.

The documents that make up the SGIC of the University School of Nursing and Physiotherapy are

  • He SGIC Manual (MSGIC), which includes the guidelines established by ANECA for the design of the Center's SGIC, together with Annexes 1, 2, 3 and 4 (“Process Map”, “Checklist for monitoring the implementation of the SGIC”, “Center's quality policy and objectives” and “Appointment Minutes of the Center's Quality Committee“, respectively).
  • He Procedures Manual, which brings together the twenty procedures that are continually referred to in the MSGIC, together with the Annexes relating to them.

The basic documents have been prepared by the Quality Assessment and Improvement Unit (UEMC), in the form of a framework document, which has subsequently been customized by the Center according to its different particularities, but guaranteeing compliance with the requirements contained in the accreditation proposal prepared by ANECA.

The SGIC Manual has been developed based on the proposal of the AUDIT Program (ANECA), which indicates that an SGIC must include, at a minimum, the following elements that affect university training:

  • Quality policy and objectives
  • Quality Assurance of training programs
  • Student guidance and development of teaching
  • Academic and teaching support staff
  • Material Resources and Services
  • Training results
  • Public information

The Internal Quality Assurance System of the University School of Nursing and Physiotherapy of the University of La Laguna was positively evaluated by the National Agency for Quality Assessment and Accreditation in March 2010

Those responsible

Vice-Rectorate for Faculty and Teaching Quality. The Vice-Rectorate for Faculty and Teaching Quality strongly supports the implementation and development of Quality Assurance Systems, as they reinforce the quality assurance and continuous improvement of its degree programs, facilitating their accreditation process. The Rector's Team provides this support through the UEMC (University Extension and Management Unit) of the ULL (University of La Laguna), which supplies the necessary documentation, collaborates in the review and implementation planning, and monitors the Quality Assurance Systems. It will also provide the necessary information (reports, surveys, etc.) for the ongoing analysis of results.

Center Management Team. The Center's Management Team, and in particular its Dean/Director, assumes responsibility for establishing the Center's quality policy and objectives proposal, will appoint a Quality Coordinator to represent it in all matters relating to the monitoring of the SGIC, and will propose to the Center Board the review of the composition and functions of the Center Quality Commission (CCC).

Quality Coordinator. To assist the Dean/Director in the design, implementation, maintenance, and improvement of the Quality Management System, a Quality Coordinator will be appointed. Regardless of the responsibilities specified in their appointment or assigned to them, the Quality Coordinator has the responsibility and authority
sufficient for:

  • Ensure that the processes necessary for the development of the SGIC are established, implemented and maintained.
  • Inform the Center's Management Team about the performance of the SGIC and any improvement needs required by the Center.
  • Ensure that awareness of stakeholder accountability is promoted at all levels of the Center.

Center Quality Commission (CCC). The CCC is a body that participates in the planning and monitoring of the SGIC, also acting as one of the internal communication channels for the policies, objectives, plans, programs, responsibilities, and achievements of this system. The functions of the CCC are:

  • Design the SGIC.
  • Receive information from the Dean/Director about the proposed changes to the organizational chart and take a position on them.
  • Be informed by the Dean/Director regarding the Center's Quality Policy and General Objectives and be responsible for disseminating this information to the rest of the Center.
  • Verify the SGIC planning.
  • Monitor the SGIC.
  • Develop processes for reviewing and improving training programs.
  • Monitor the effectiveness of processes through the indicators associated with them.
  • To study and, where appropriate, approve the implementation of the SGIC improvement proposals suggested by the other members of the Center.
  • Control the execution of: corrective and/or preventive actions, actions derived from the review of the system, actions in response to suggestions, complaints and claims.

The EUEF Quality Commission is composed of (click link):

  • The Director of the Center who will act as President
  • The Secretary of the Center who will act as Secretary
  • The Quality Coordinator
  • Seven professors: 4 representatives from the Departments with the highest teaching load at the Center and 3 representatives from the degrees taught at the Center (Degree in Physiotherapy and Master in Research, Management and Quality in Health Care)
  • Two representatives from PTGAS, one of whom will be the Center Administrator
  • Two student representatives

Center Quality Policies and Objectives

Quality Manual

Procedures

Reports and Results