Institute of Tropical Diseases IUETSPC

Quality Policy

He IUETSPC It is a multidisciplinary institution, affiliated with the University of La Laguna, comprised of professors, researchers, and professionals in the fields of public health and biotechnology, whose primary function is research, development, and innovation in these areas. In accordance with these functions, our principles are as follows:

  • To achieve total satisfaction of our clients, both private and institutional, in terms of the quality of the services offered and the results of the tests carried out.
    Commit to implementing good practices among all members of IUETSPC
  • Conducting appropriate tests for the intended use by our customers.
  • Recognizing how Quality encompasses all our commitments to the customer, to legislation and to the requirements of international standards.
  • Directing our efforts towards the continuous improvement of the effectiveness of our Quality Management System, ensuring that each member of IUETSPC is a promoter of improvements for the client and opportunities for the group.
  • Comply with the legal, contractual and regulatory requirements that apply to us.
  • Promote the continuous development of the potential of the members of IUETSPC as a fundamental pillar for its development.
  • To promote the continuous improvement of our services with a clear focus on quality and added value.
  • Allocate the necessary human and material resources to achieve the quality objectives.
  • Promote compliance with the Health and Safety protocols at IUETSPC by providing the necessary resources.
  • Orientation towards a digital transformation.

Quality Objectives

  • Objective 1: Attracting public and private funds for the development of the institute's activities
  • Objective 2: Development of specialized and high-quality research
  • Objective 3: Optimization of internal functioning and organization
  • Objective 4: Development of the integrative and international character of the institute