Below are the main results of the degree related to academic performance, main indicators, interest group satisfaction and job placement. These results are periodically analysed by the centre/degree managers and their quality committees, and their progress is monitored for continuous improvement.   STUDENT SATISFACTION WITH SUBJECTS AND TEACHING At the end of each semester, students complete a qualitative and quantitative assessment, using an anonymous survey, on the level, suitability, and quality of subject delivery, as well as on the learning they have acquired. The satisfaction levels, out of 5, obtained from the averages across all subjects and teachers, are as follows:

2017-2018	2018-2019	2019-2020
4,3	4,1	4,1*

*Data limited by the Pandemic

2020-2021	2021-2022	2022-2023
4,15	4,03	4,18

  OVERALL EVALUATION, OUT OF 5, FROM THE TFM COURTS ON THE PERFORMANCE, MATURITY AND PREPARATION OF THE STUDENTS A detailed assessment is carried out by the members of the tribunals on the maturity and preparation of the students who defended their TFM. The results of these surveys obtained from the average of all the students are the following:

2017-2018	2018-2019	2019-2020
4,1	4,2	Pending data

 

2020-2021	2021-2022	2022-2023
3,73	3,8	3,6

  OVERALL EVALUATION, OUT OF 5, FROM THE EXTERNAL INTERNSHIP TUTORS ON THE PERFORMANCE, MATURITY AND PREPARATION OF THE STUDENTS The professional and academic tutors carry out a detailed assessment of the preparation and attitude shown by the students in the development of the External Practices. The results obtained from the average of all the students are as follows:

2017-2018	2018-2019	2019-2020
4,2	4,7	Pending data

 

	2020-2021	2021-2022	2022-2023
Family and Minors Specialty	4,6	4,5	3,6
Specialty Social and Community Welfare	4,6	4,5	4,7

 

Academic performance rates

Data extracted from the ULL information system and expected results of the degree verification/modification report.

EVOLUTION OF RATES
	Verification Memory Data	Course 17-18	Course 18-19
Graduation rate	80%	79,5%	–
Dropout rate	5%	7,7%	–
Efficiency rate	95%	100%	98,9%
Rate of return		95,2%	83,3%
Title success rate		99,6%	98,7%

Stakeholder satisfaction

The SAIC has specific procedures to collect the satisfaction of the different groups that participate in the degrees, and their implementation is structured at an institutional level. The Technical Quality Unit, in collaboration with the centres/degrees and other agents involved, is responsible for the management, planning and comprehensive application of the satisfaction surveys that respond to the institutional evaluation and quality programmes (ACREDITA, AUDIT, DOCENTIA…). Satisfaction survey campaigns for the different interest groups (students, teachers, graduates, external tutors -potential employers-, etc.) are applied periodically and systematically.

DEGREE OF SATISFACTION OF STAKEHOLDERS [Likert scale 1 to 5]
MU IN FAMILY, SOCIAL AND COMMUNITY INTERVENTION AND MEDIATION	Course 17-18	Course 18-19
Overall student satisfaction with the degree	2,56	3,67
Overall degree of student satisfaction with teaching staff	2,78	3,73
Degree of student satisfaction with resources	3,11	3,00
Overall satisfaction level of teachers with the degree	4,38	–
Degree of overall satisfaction of graduates with the degree	–	–
Overall satisfaction level of employers with the degree	–	–

Indicators

Data extracted from the ULL information system.

EVOLUTION OF INDICATORS
	Course 17-18	Course 18-19
New students	39	39
Total number of students enrolled	39	49
Number of graduated students	28	27
Number of graduated students (not including those adapted)	28	27
Average duration of studies	1	1,111

Job placement

The main instruments that the university uses to collect data on the labour insertion of graduates are the quantitative values corresponding to the analysis of the labour insertion data obtained from the study of the affiliations to the different regimes of Social Security and the General Mutual Fund for Civil Servants of the State (MUFACE), which is completed with data from the register of inhabitants and the ULL enrolment database.

The job placement results can be consulted below:

• Job Placement Reports:
  • Master's Degree in Family, Social and Community Intervention and Mediation (Interuniversity)
  • Global Results (ULL Masters and Branch)
• Interactive analysis of occupations and registered employment of ULL graduates

Programs related to career guidance, he entrepreneurship and the job insertion (Job offers, scholarships, etc.) can be consulted on the website of the General Foundation of the University of La Laguna:

• University Employment Agency
• Job Offer, Scholarships and Internships