Fortunatae will aim to provide a rapid and constructive response and resolution to all complaints and claims. Depending on the nature and complexity of the complaint, the case will be examined by the editorial team, and decisions will be based on the Committee on Publication Ethics (COPE) recommendations.

Complaints or suggestions should be sent directly to the journal email: fortunat@ull.edu.es. All communications will be settled within 30 working days. However, depending on the level of complexity of the complaint, the complainant will be notified in the event of more time being needed to investigate the case.

The complaint or claim must be clear and specific, and must provide sufficient details to demonstrate a possible breach of the journal’s ethical statement. No consideration whatsoever will be given to personal complaints against authors, editors, reviewers, or the journal’s editorial team. Moreover, the journal will refrain from carrying out investigations when complaints or claims have been presented in an offensive, threatening, or defamatory manner.