Goals:

• To provide students with the theoretical and conceptual knowledge necessary to understand the origins, principles and foundations of mediation as a tool for peaceful and transformative conflict management.
• To provide analytical resources that allow students to identify the elements involved in the functioning of conflicts and their social, relational and emotional dynamics.
• Facilitate learning about the phases of the mediation process, understanding its characteristics, objectives, and techniques associated with each stage of the procedure.
• To develop in students a comprehensive understanding of the role of the mediator, enhancing the personal, communicative and ethical skills necessary for the professional practice of mediation.
• To encourage critical reflection on the importance and scope of mediation in the different areas of intervention, family, educational, community, organizational, health or criminal, promoting its value as an instrument of cohesion and social transformation.

The course is aimed at university students interested in mediation and conflict management, professionals who wish to acquire a solid conceptual basis on mediation (education, social work, psychology, law, health, human resources), and the general public interested in learning about the theoretical foundations of conflict resolution.